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Cancellation service

Planning a vacation is exciting enough—and you don't want to worry about unforeseen circumstances. What if your trip is unexpectedly canceled? Or what if your cat gets sick and can't go to the cattery?

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Costs and conditions

The cancellation service costs 10% of the total stay price and can be cancelled up to 24 hours after receipt of confirmation of the stay.

You can easily add the cancellation service through the online booking portal. The costs are clearly stated separately on your confirmation and invoice.

Want to book with peace of mind? Choose our cancellation service – a small effort, a big convenience.
Have any questions? Feel free to contact us; we're happy to help.

Without a cancellation service, we apply the Dibevo cancellation guidelines.

  • Cancellation up to 2 months before delivery: administration costs of € 25 per cat,- –

  • Cancellation up to 1 month before delivery: 50% of the price –

  • Cancellation up to 2 weeks before delivery: 75% of the price –

  • Cancellation within 2 weeks before delivery: 100% of the price.

We leren uw kat graag beter kennen

Wat is de leeftijd van de kat?
Heeft uw kat extra zorg nodig?
Hoe reageert jouw kat op onbekende mensen?
Wat vind u als eigenaar het belangrijkst?
Is uw kat eerder in een pension samen met andere katten geweest?
Hoe lang blijft jouw kat bij Kyaros?

Bedankt voor de informatie. U hoort snel van ons.

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